Privacy Policy

Last updated: February 2, 2026

1. Introduction

MeinTutor ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, and password when you register
  • Learning Data: Your conversation history, practice sessions, and progress
  • Uploaded Content: PDF files and course materials you upload
  • Voice Data: Audio recordings during voice practice sessions

2.2 Automatically Collected Information

  • Usage Data: How you interact with the Service, features used, session duration
  • Device Information: Browser type, operating system, device identifiers
  • Log Data: IP address, access times, pages viewed

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain the Service
  • Personalize your learning experience
  • Track your progress and generate analytics
  • Improve our AI models and Service quality
  • Communicate with you about updates and changes
  • Ensure security and prevent fraud

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Third parties who assist in operating our Service (e.g., cloud hosting, AI processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Request limitation of processing
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time.

8. International Transfers

Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR requirements.

9. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact our Data Protection Officer at privacy@meintutor.com